You may return your order within 15 days of receipt. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Sale items and personalized products are non-refundable.
Please, send your order and its original packaging to:
50 avenue Simon Bolivar
Once your return is received, we will send you an email and then your refund will be proceeded.
Shipping costs are non-refundable. When you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that it may take some time before your refund is officially posted.